OUR SALON POLICIES
We are an appointment only salon. Please call before coming in if you would like an immediate appointment. Please let us know if you are pregnant or if you have any health concerns.
If you are under the age of 18, a parent is required to be present for the consultation and/or service or we cannot perform the service.
Appointments can be cancelled 24 hours before day of service. We understand that circumstances change, but if an appointment is cancelled, after 2 offenses Amethyst Hair Studio will require a credit card upon booking any future appointments in order to ensure our regular clients are able to book.
No call, no show, no future appointments.
If you are a new Saturday client with an appointment longer than 3 hours, we require an $100 non-refundable deposit that will go towards your service the day of. You have 48 hours if you need to cancel and/or reschedule your appointment in order to refund the deposit.
Please be sure to arrive at your scheduled appointment 10 min early to be able to park and check in. Please note after 15 minutes late, you may be asked to reschedule as we will not have the appropriate time to service your request.
If you are unhappy with your hair, please make your stylist or the owner aware of it upon checkout. We will adjust accordingly. If you go home and decide your hair is not what you wanted, please be sure to call and schedule a "re-do" appointment within 7 days of your previous one. After 7 days, you will be charged in full for any adjustments. The "re-do" must be in the same range of what you and your stylist agreed upon. Major changes will be charged full price.
We reserve the right to change prices and services at any time without notification. We accept Cash, Visa, MasterCard, Discover credit cards, AMEX, as well as Samsung and Apple Pay. We don't accept personal checks. Tips cannot be added to your credit card.
The service prices above may vary depending on thickness, length, condition, inspiration etc. Please book a FREE consultation for more info. We do not do over-the-phone consultations or quotes.
Our Fantasy Hair Color is special ordered for each client. Please book a consultation ahead of time so we can order your desired shade in time for your color appointment.
RETURNS OR EXCHANGES
Retail products may be returned or exchanged after a maximum of 30 days as long at the packaging is completely sealed and product is unused.
Services are non-refundable, although in certain circumstances a credit towards another service can be issued.
For safety and insurance purposes, unless a child is scheduled for a service, please allow them to wait in the designated waiting area away from harmful objects and chemicals.
For your safety, Amethyst Hair Studio's premises are monitored with digital video surveillance 24/7.
-Amethyst Hair Studio reserves the right to refuse service to any client for any reason at any time.-